Ctk66's Privacy Policy — How Safe Is Your Information

Welcome to ctk66's Privacy Policy. This document explains what information we collect about you when you use ctk66's website, mobile app, or any of our services, how we use it, and how we keep it secure.

Ctk66's Privacy Policy is built in accordance with international data protection standards and applicable laws in Bangladesh. We believe you should have full control over your personal data, which is why ctk66 collects only what is necessary and uses it only for defined purposes.

By creating an account or using ctk66's platform, you are deemed to have accepted this Privacy Policy. Please read the full document carefully before using the platform for the first time.

Under ctk66's Privacy Policy, we collect two types of information — data you provide directly, and data collected automatically through your use of the platform.

Ctk66 only collects information that serves a specific purpose. Every piece of data we collect is explained in detail below.

Under ctk66's Privacy Policy, your information is used solely for the following purposes:

• For account creation, management, and verification.
• To process deposit and withdrawal transactions.
• To prevent fraud, money laundering, and unauthorized access.
• For customer support and dispute resolution.
• To monitor and support Responsible Gaming.
• For fulfilling legal obligations and providing information to regulatory authorities.
• To improve service quality and fix errors.
• For relevant promotional communications, with your consent.

Data sharing is one of the most important sections of ctk66's Privacy Policy. We may share information with third parties only in the limited circumstances described below:

• Payment processors: Necessary information is shared with Mobile Banking, Nagad, or your bank to complete transactions.
• Game Software Providers: Limited data required to operate games is shared with licensed providers.
• Legal Authorities: Data may be disclosed in response to a valid court order or directive from a regulatory body.
• Fraud prevention agencies: Limited data may be shared with international organizations to prevent money laundering and fraud.

Under ctk66's Privacy Policy, we do not retain your data beyond the periods specified below. Retention periods for each data type are as follows:

• For as long as the account remains active — registration and profile data is retained throughout.
• 5 years after account closure — financial transaction records are retained as required by law.
• KYC verification documents — retained for up to 3 years after account closure.
• Customer support conversations — retained for up to 2 years.
• Log files and device information — typically deleted after 90 days.

Once the designated retention period expires, ctk66 automatically deletes or anonymizes your data.

Ctk66 uses cookies and similar tracking technologies on its website. In accordance with ctk66's Privacy Policy, we use three types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. They cannot be disabled.
• Performance cookies: Collects anonymous statistics to improve site speed and performance.
• Preference cookies: Remembers your language and display preferences.

You can disable non-essential cookies at any time through your browser settings. However, disabling certain cookies may cause some site features to not work properly.

Under ctk66's Privacy Policy, you have the following rights over your own data:

To enforce ctk66's Privacy Policy, we implement multiple layers of security. A written policy alone is not enough — technical safeguards are equally essential.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• All stored data is kept encrypted using AES-256 encryption.
• Two-factor authentication (2FA) is mandatory for all admin access.
• Regular third-party security audits and penetration testing are conducted.
• Firewall and DDoS protection are active at all times.
• Suspicious login attempts trigger automatic account lockout and an email alert.
• Staff access to data is controlled on a need-to-know basis.

That said, no system is 100% impenetrable. If you notice any unusual activity on your account, please notify our support team immediately.

Ctk66's Privacy Policy places special emphasis on protecting minors. ctk66 is strictly for users aged 18 and above.

• ctk66 does not knowingly collect any information from users under the age of 18.
• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be closed immediately and any collected data will be deleted.
• If a parent or guardian becomes aware that their child has an account, they should notify our support team immediately.

Ctk66 may update this Privacy Policy from time to time. Changes may be made in response to legal requirements, new services, or security improvements.

• For major changes, notifications will be sent via email or posted on the platform.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• The date of the most recent update will always be displayed at the top of this page.
• Previous versions will be provided upon request.

For any questions, concerns, or requests related to ctk66's Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to respecting your privacy rights at all times.

If you have a complaint about ctk66's Privacy Policy that we are unable to resolve together, you have the right to escalate it to the relevant regulatory authority. That said, we always aim to resolve any issues directly.